Payments
We currently accept payments through PayPal, debit card and Apple Pay.
Delivery Times & Charges
Non Personalised Items
We aim to dispatch the next working day using:
Royal Mail 1st Class - (expected delivery time 1-2 working days after dispatch)
Royal Mail Special Delivery pre 1pm - £6.95 (next day pre 1pm, tracked)
Personalised Cards and Prints
We aim to dispatch within 1-2 working days using:
Royal Mail 1st Class - (expected delivery time 1-2 working days after dispatch)
Royal Mail Special Delivery pre 1pm - £6.95 (next day pre 1pm, tracked)
Personalised Door Hangers
Being more labour intensive, we expect to dispatch these within 5-7 days of receiving the order using:
Royal Mail 1st Class - (expected delivery time 1-2 working days after dispatch)
Royal Mail Special Delivery pre 1pm - £6.95 (next day pre 1pm, tracked)
Personalised Sweatshirts
Being more labour intensive, we expect to dispatch these within 5-7 days of receiving the order using:
Royal Mail 1st Class - (expected delivery time 1-2 working days after dispatch)
Royal Mail Special Delivery pre 1pm - £6.95 (next day pre 1pm, tracked)
All of these guides are approximate and there can sometimes be small delays during busy times. If an item is not in stock or unavailable we will get in touch with you to discuss options. In some cases we can get personalised goods dispatched same working day, so if you require delivery quickly by a certain date (e.g. for a wedding or birthday) please let us know and we will do our best to get this to you, email april@thedesignconspiracy.com
International Delivery
Orders sent outside the EU may be subject to import duties and tax depending on the country of destination and the value of the order. All parcels are sent with the relevant paperwork needed to clear customs. The recipient is responsible for paying any tax levied.
Returns
If you buy something non personalised from us and it is damaged or faulty you can return it and get a full refund upon receipt of the item. Please get in touch with us within 7 days to discuss. Email april@thedesignconspiracy.com
If you buy something non personalised in perfect condition and you simply change your mind then you can return that too. We shall refund you upon safe return of the item, we recommend that you package very well and use a tracked service to return it.
If you buy a personalised item from us and we have made a mistake or it is faulty you can return that too however if the item is correct based on information you have given us and is in perfect condition then unfortunately you cannot return this.
Framing
All of our prints are offered unframed or framed and are packaged differently according to size. The frames we offer for our prints are off the shelf frames from retailers such as Ikea and Habitat, this helps to keep turnaround quick and to keep costs down for you. We alter the size of the prints ever so slightly to fit these frames if you choose a framed option.
Looking After Your Conspiracy Goods
Prints
We’d advise that you avoid hanging in direct sunlight as this may cause the colours to fade.
Door Hangers
All of our door hangers are screen printed by hand with acrylic based inks. These should be set and not water soluble but we would advise using a dry soft cloth to clean rather than wet, just to avoid any potential smudging.
Copyright
All works displayed on this site are copyright of The Design Conspiracy Limited. The material and content may not be reproduced or distributed commercially without permission of the copyright holder. The Design Conspiracy Limited is a limited company.